ISO 9001 Training
Understanding ISO 9001:2008
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ISO 9001 TrainingUnderstanding ISO 9001:2008
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0.3 Relationship with ISO 9004 ISO 9001 and ISO 9004 are quality management system standards which have been designed to complement each other, but can also be used independently. ISO 9001 specifies requirements for a quality management system that can be used for internal application by organizations, or for certification, or for contractual purposes. It focuses on the effectiveness of the quality management system in meeting customer requirements. At the time of publication of this International Standard, ISO 9004 is under revision. The revised edition of ISO 9004 will provide guidance to management for achieving sustained success for any organization in a complex, demanding, and ever changing, environment. ISO 9004 provides a wider focus on quality management than ISO 9001; it addresses the needs and expectations of all interested parties and their satisfaction, by the systematic and continual improvement of the organization’s performance. However, it is not intended for certification, regulatory or contractual use. |
ISO 9001 Training Key Explanation Points and
Tips:
The difference between ISO 9001 and ISO
9004 are as follows:
The ISO 9001
standard provides requirements for your QMS that can be certified by an accredited Registrar; whereas ISO 9004
provides guidance to
improve your QMS and is not subject to Registrar certification.
ISO 9001
focuses on improving QMS effectiveness
alone; whereas ISO 9004 focuses on improving an
organizations overall performance and
efficiency as well as its effectiveness.
ISO 9001
provides the initial stepping stone for quality management; whereas ISO 9004 takes you further down the road towards total quality management.
The scope of
ISO 9001 focuses on requirements intended for certification and
contractual purposes; whereas ISO 9001 provides guidance that
addresses a broader range of
stakeholders such as owners, community, personnel, suppliers,
investors, etc.
The layout, structure and numbering
sequence of the requirements in the two documents are similar. ISO
9004 includes the requirements of the ISO 9001 standard in boxed tables and further discusses concepts, principles,
issues and ideas for QMS development and implementation, for each clause.
Keep in mind
that ISO 9004 goes far beyond what may be required for initial ISO 9001 certification. Use it to gain knowledge and
ideas, but be careful about trying to implement all that it
covers, as it may be quite overwhelming if you are developing a QMS
for the first time. Use ISO 9004 to continually improve the effectiveness and efficiency of your organization
beyond certification.