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Preface - TS16949 > 6.1 Resource Provision

Understanding The ISO/TS 16949:2002 Standard

6.1 Provision of Resources

Your organization shall determine and provide the needed resources to:  

Implement and maintain the QMS & continually improve its effectiveness 

Enhance customer satisfaction by meeting their requirements 

 

Key Explanation Points and Tips: 

Þ      In clause 5.1e we saw that top management has the responsibility to ensure the availability of resources to develop and maintain your QMS.  

Þ      Clause 6.1 requires you to determine the nature and availability of such resources. This is typically done through business and quality planning. 

Þ      Use business planning (clause 5.1); quality management planning (clause 5.4) and planning for QMS processes (clause 4.1), to identify and determine the nature of resource needs of QMS each process and plan for its availability. The actual amount of resources needed may vary day to day and over time. This is one reason why top management must review QMS performance (see clause 5.6.2) regularly.  

Þ      Having adequate resources is vital (as many organizations run into QMS nonconformities as a result of insufficient or improper use of resources) to ensure product conformity or satisfy customer requirements – e.g. having adequate personnel, materials and equipment to ensure timely production and delivery of product. Review specific requirements for provision of resources at OEM customer or IATF websites. 

Þ      Consider developing performance indicators for each major category of resources used, (e.g. machinery and equipment; human resources; facility and environment; transport; communication systems; etc.) to determine the effective use of such resources. 

Þ      Where the resource planning process is performed off-site (e.g. at head-office), your QMS must include the off-site processes within your QMS and ensure that such processes comply with TS 16949 requirements. Evidence of the off-site facility’s compliance may include - a copy of their TS 16949 certification; results of their internal audits to TS 16949; auditing the outsourced facility; etc. The expectation is to flow down to the off-site facility, the relevant TS 16949 requirements that you would have to implement, had you carried out the process at your own facility. 
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Preface - TS16949
◦ Introduction
◦ Major Clauses
◦ Process Approach -1
◦ Process Approach-2
◦ Plan/Do/Check/Act
◦ Cont Improve Model
◦ Compatibility
◦ TS 16949 Scope
◦ Application
◦ Normative References
◦ Terms And Definitions
◦ 4.1 General Reqmts
◦ 4.2.1 Documentation Reqmts
◦ 4.2.2 Quality Manual
◦ 4.2.3 Document Control
◦ 4.2.4 Control Of Records
◦ 5.1 Mgmt Commitment
◦ 5.2 Customer Focus
◦ 5.3 Quality Policy
◦ 5.4.1 Quality Objectives
◦ 5.4.2 QMS Planning
◦ 5.5.1 Quality Responsibility
◦ 5.5.2 Mgmtt Rep
◦ 5.5.3 Internal Communications
◦ 5.6 Mgmt Review
◦ 6.1 Resource Provision
◦ 6.2 Human Resources
◦ 6.3 Infrastructure
◦ 7.1 Planning Product Realization
◦ 7.2 Customer Processes
◦ 7.3.1 D & D Planning
◦ 7.3.2 D & D Inputs
◦ 7.3.2 D & D Outputs
◦ 7.3.4 To 7.3.6 - Review, Verification And Validation
◦ 7.3.6.2 Prototypes-PPAP-Changes
◦ 7.4.1 Supplier Mgmt
◦ 7.4.2 Purchasing Information And Supplier Performance Monitoring
◦ 7.5.1 Production Control-1
◦ 7.5.1 Production Control-2
◦ 7.5.2 Production Process Validation
◦ 7.5.3 to 7.5.5 Identification--Customer Property, etc
◦ 7.6 Monitoring And Measuring Devices
◦ 8.1 Measurement, Analysis & Improvement
◦ 8.2.1 Customer Satisfaction
◦ 8.2.2 Internal Audits
◦ 8.2.3 Monitoring Processes
◦ 8.2.4 Product Monitoring And Measurement
◦ 8.3 Control Of NC Product
◦ 8.4 Analysis Of Data
◦ 8.5.1 Continual Improvement
◦ 8.5.2 Corrective Action
◦ 8.5.3 Preventive Action
◦ TS 16949 Annex A - Control Plan

 

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