Six Sigma Certification - FAQ
What is Six Sigma
Certification?
Six Sigma certification is a confirmation of an individual's
capabilities with respect to specific competencies. All six sigma certificate holders are not equally
proficient in successfully undertaking an improvement project, just as all people that have a valid
drivers license are not equally proficient on the road.
What Is Involved In Six Sigma
Certification?
Six Sigma certification requires learning the appropriate
subject matter, passing a written proficiency test and demonstrating competency in a hands-on
environment. The materials may be purchased from many Six Sigma training and consulting company
and usually comes bundled with classroom training. Generally, an individual or company will purchase a
training session, which has different scopes of training and duration for each level or category of Six Sigm
certification (green belt, black belt, master black belt, sponsor, etc.).
The written proficiency test may be administered by the six
sigma certification company or the business hiring the training company. Typically, companies new to Six
Sigma will defer to the training company's proficiency test. Companies that have been performing in-house
training for years (such as Motorola or GE) have created and administer their own written proficiency
tests.
After a quality professional has completed training, they must
complete one or two quality projects and demonstrate competency in applying the concepts acquired through
classroom training. The practical demonstration of competency is not standardized. Some organizations require
a certification candidate to complete one project if a green belt or sponsor, and two projects if a black
belt or master black belt; others require less or more.
What Are The Six Sigma Certification Levels Or
Heirarchy?
A
Six Sigma program within a company may typically have the following
heirarchy:
The CEO and Board of Directors are at the highest
level of a corporation. They have decided to implement the six sigma methodology in their
company.
Upper Management representative or
Vice-President of Six Sigma. They are responsible for all overall adminsitration of the six sigma
program and reports to the CEO.
Master Black Belts (MBB)
report to the VP of Six Sigma and are the highest level of "belt". Some may specialize in DMAIC, DFSS, or both
methodologies but they are subject matter experts in six sigma material usually with advanced statistical
knowledge. Companies that focus on research and development may be more interested in DFSS experts,
while those that are process oriented may have a better need for DMAIC experts. MBB's may lead some
projects, very large in scope with high impact to organization. They are responsible for teaching programs,
developing materials, and internal Six Sigma certification program.
Champions or Sponsors are leaders trained to select
and prioritize Six Sigma projects that deliver the goals and objectives of the company. Champions will select and
mentor Six Sigma project leaders such as Black Belts and Green Belts. Champions are frequently engaged in the
beginning of DMAIC and DFSS projects in the DEFINE phase to ensure the scope is being maintained and going in the
right direction.
Black Belts work for the MBB. They are usually full
time Six Sigma employees carrying out the duty of a change agent. Black Belts work projects smaller in scope than
the MBB but larger than the Green Belts (GB). Black Belts are also be subject matter experts and will often conduct
training, mentoring, and develop new six sigma material. Often they will lead a team that has Green Belt(s) on it,
but are not required. It is more important to engage critical stakeholders of the project that are willing to
change and participate. With cross-functional representation the subjective component of the methodology will add
more value. Black Belts have usually been selected as high caliber talent and capable of leading transformation.
The technical skills are half of the skillset, being able to change the culture is the
other.
Green Belts can run projects themselves, and often
have an assigned Black Belt as a mentor. These teams may have other Green Belts on it and also include those
involved as stakeholders such as operators, supervisors, human resources, finance, and anywhere else in the
company. Anyone with a stake in the outcome and is willing to participate can be on the team. Green Belts often
continue to hold their existing job and responsibilities.
Yellow Belts typically go through about 15-20 hrs
of training and an exam. At this secondary level are the introduction of metrics and basic improvement
methodologies. Yellow Belts retain their existing job and participate on Six Sigma teams as needed and will have
responsibilities from data collection, waste identification, to basic analysis.
White Belts are trained in general principles of
Six Sigma and Lean Manufacturing. Certification usually requires one day of training and an exam. When this level
exists within a company's Six Sigma infrastructure it is considered the first level. White belts become accustomed
to the structure and format of a DMAIC or DFSS project.
Six Sigma "Belts" are often thought to be those with engineering
backgrounds. While there are many that succeed due to their statistical background it is certainly not the
requirement. In fact, each company should train a wide variety of backgrounds as their change agents to lead
the company on the Six Sigma journey. Candidates should come from human resources, finance, clerical,
operations, sales, marketing, quality control, engineering, supply chain, and all other departments within an
organization.
Should One Get Six Sigma
Certified?
Six Sigma Certification can be applied to many aspects of business, and therefore can benefit
almost all companies. By enrolling your employees, Six Sigma can drastically improve your organization's bottom
line, and at the same time help your employees climb the corporate ladder. Six Sigma has become the flagship method
for separating your organization from its competition.
The reasons for certification
are the same for any other certification:
- to display proficiency in
the subject matter
- to participate and
contribute to an improvement project
- to increase desirability
by employers
- to potentially increase
your salary
Ultimately, certification is a
professional decision that can only be made by you. In some cases, it will be required for you to advance within an
organization. For instance, at some companies it is a requirement of every salaried employee to be green belt
trained and certified if they want to be promoted within the organization. In other cases, Six Sigma certification
will display your energy and intent to be a leader within the quality profession.
How Can I Get Six Sigma Certified?
There is no single body designated to provide Six Sigma
certification to the quality profession. Almost every one of the dozens of companies providing Six Sigma training
and consulting also provide certification. Why is this? Because individuals and companies are spending a great deal
of money, sometimes in excess of $30,000 per individual, to become trained, and they feel like they should have
something to show for it. Hence, certification became a popular add-on service for consulting companies because it
allowed them to differentiate between skills levels, as well as charge additional fees.
Most likely a company will value an individual's
certification if attained from a leading Six Sigma business, such as Motorola, GE and Allied Signal. The businesses
that have only over the past few years embraced Six Sigma will also have value, but not to such an extent.
Attaining certification from a second-tier consulting company will have even less value in the future, and finally
being trained without certification will have the least amount of value.
How Long Does It Take
For Six Sigma Certification?
How long will it take me to complete the course / Can I file for
an extension?
The required time needed to complete the course is fully dependent upon the
individual and how much time is devoted to the course per week. That being said, generally the average (working
professional) student takes between 3-8 weeks for our Yellow Belt Certification Program, 2-3 months to complete our
Green Belt Certification Program, and typically the average student completes the Black Belt Program in
approximately 6-8 months.
These are very rough estimates and the time required
varies greatly between individuals. Most students typically only spend a couple hours per week working towards
their certification. However, there are students who have completed their Green Belt Certification within
a month.
What Are Good Business Sectors
For A Certified Six Sigma Professional To Seek Employment
In?
Six Sigma professionals can work in a many professional
environments, including:
- Aerospace
- Manufacturing
- Computer industry
- Communication
- Information technology
- Training and instruction
- Transportation
What Are Key Attributes Of Successful Certified Six
Sigma Professionals?
To be successful, Six Sigma professionals must have a certain
set of skills and knowledge. This includes:
- Understanding of statistical
analysis
- Self confidence and self
motivation
- Strong analytical abilities
- Problem solving
- Creativity
- Ability to “think outside the
box”
- Strong interpersonal skills
- Communication, both verbal and
written
What Is The Scope Of Training In A Six Sigma Certification
Course?
The following is an overview of a Six Sigma Master Black Belt Curriculum and Body of Knowledge:
Overview of Six Sigma
- DMAIC Methodology Overview
- Financial Benefits of Six Sigma
- The Impact of Six Sigma to The
Organization
- The Six Sigma Language
- Project Prioritization
- Training the Trainer
- Integrating DMADV (Design for Six Sigma Methodology)
with DMAIC
Leading Organizational Change
Define
- Stakeholder Analysis
- Developing a Business Case
- Project Management
- Project Definition
- Project Charter
- Chartering a Team
- Defining Roles and
Responsibilities
- Gathering Voice of the Customer, Support for
Project
- Translating Customer Needs into Specific Requirements
(CTQs)
- SIPOC Diagram
- Define Phase Review
- Process Vision
- Understanding Variability
- Communication Plan
- Identify and segment Key Customers
- Hi-level Process map
Measure
- Process Mapping (As-Is Process)
- Data Attributes (Continuous Versus
Discrete)
- Defining Metrics
- Measurement System Analysis
- Gage Repeatability and
Reproducibility
- Data Collection Techniques
- Calculating Sample Size
- Data Collection Plan
- Understanding Variation
- Measuring Process Capability
- Calculating Process Sigma Level
- Rolled Throughput Yield
- Visually Displaying Baseline
Performance
- Statistical Software Training
- Measurement Phase Review
- Measurement Basics
- Measurement process and plan
- Selecting Measures
- Measuring Value
- Cost of Poor Quality
Analyze
- Visually Displaying Data (Histogram, Run Chart, Pareto
Chart, Scatter Diagram)
- Detailed (Lower Level) Process Mapping of Critical
Areas
- Value-Added Analysis
- Cause and Effect Analysis (a.k.a. Fishbone,
Ishikawa)
- Affinity Diagram
- Data Segmentation and
Stratification
- Correlation and Regression (Linear,
Multiple)
- Process Performance (Cp, CpK, Pp, PpK, CpM)
Short Term Versus Long Term Capability
- Non-Normal Data Distribution
Transformations
- Central Limit Theorem
- Goodness of Fit Testing
- Hypothesis Testing
- Analysis of Variance (ANOVA), Two Sample T-Tests, Chi
Squared Test
- Design of Experiments (DOE) - Full, Fractional
Factorials
- Verification of Root Causes
- Determining Opportunity (Defects and Financial) for
Improvement
- Project Charter Review and
Revision
- Statistical Software Training
- Analyze Phase Review
Improve
- Brainstorming
- Multi-Voting
- Process Simulation
- Quality Function Deployment (House of
Quality)
- Selecting a Solution
- Failure Modes and Effects Analysis
(FMEA)
- Poka Yoke (Mistake Proofing Your New
Process)
- Piloting Your Solution
- Implementation Planning
- Statistical Software Training
- Culture Modification Planning For Your
Organization
- Improve Phase Review
Control
- Assessing The Results of Process
Improvement
- Statistical Process Control
(SPC)
- Process Score Cards
- Rational Subgrouping
- Establishing Process Standards for Inputs, Process and
Outputs
- Developing a Process Control
Plan
- Documenting the Process
- Statistical Software Training
- Control Phase Review
- Response Charts
The scope of training for green, yellow and white belts will
obviously not cover all of these topics as well as not go as much in-depth as the black belt.
How Much Does Six Sigma Certification
Cost?
There is no simple answer. It depends on the size of your
company. The upfront cost are much higher per employee for smaller companies. To get a better idea of such cost
read -Yearly Cost of Six Sigma By Comapny
Size
Your Feedback is
valuable If this FAQ was informative or if you would like to provide feedback,
do send us an email with your comments.
If you feel
this FAQ could help your supplier, customer or other business associate, feel free to refer this website to
them.
If you are interested in
taking formal training in Six Sigma, please contact any of the training providers advertised on this
page.
Other Useful Training
Resources: "Understanding ISO
9001" provides a detailed explanation of each ISO 9001 clause
(requirements).
ISO 9001
FAQ provides answers to commonly asked questions about the ISO 9000 family
of quality management standards.
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