ISO 9001 Lead Auditor Training

MODULE 2  - History Of ISO 9000 QMS Standards

2.0 ISO 9000 Quality Management Standards
As a result of many lessons learned during the 2nd World War about the quality of ordnance, some basic principles were formulated, such as, the MIL-Q-9858A military quality standard published by the US Department of Defense.

NATO later published similar standards as the AQAP series of documents. In England, the British Standards Institution (BSI) developed the first “commercial” quality assurance standard in 1979. These standards were designated as BS 5750 series, Part 1, 2, and 3.

ISO 9001 Auditor Training - Despite the commonality among these early quality standards, there was no consistency until ISO Technical Committee 176 issued the ISO 9000 series of standards in 1987.

The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies (ISO member bodies). The American National Standards Institute (ANSI) is the US member body to ISO. The American Society for Quality (ASQ) administers the technical advisory group (TAG) to TC 176 on behalf of ANSI.

In 1987, the Standard was produced in five parts:

ISO 9000 was a guide to the selection and use of the appropriate part of the ISO 9000 series of standards.

ISO 9004 was a guide to overall Quality Management and the Quality System elements within the ISO 9000 series. It also provided guidance in other areas, such as, marketing and quality costing.

ISO 9001 related to Quality System Requirements for design, development, production, installation, and servicing.

ISO 9002 related to Quality System Requirements for production, installation, and servicing, in other words, where the design is externally done or is static.

ISO 9003 specified the Quality System to be used for final inspection and test.

The ISO 9000 series of standards were reissued in 1994 to include clarifications and again in 2000 to reflect a new process approach and expand on the requirements and guidance.
 
Time Line: The development of quality standards can be summarized as:

1963 MIL Q9858A US Military
1969 NATO AQAP NATO
1970 US10 CFR 50 US Federal Regulation
1971 ASME Boiler Code Mechanical Engineering
1979 BS 5750 British Standard
1985 CSA Z.299 Revision Canadian Standard – sector specific
1987 ISO 9000 International Standard
1991 ISO 10011 International Standard
1994 ISO 9000 Revision International Standard
2000 ISO 9000 (New Structure) International Standard
2002 ISO 19011 International Standard

The current ISO 9000 family is a coherent set of quality management system standards consisting of:

ISO 9000:2000
Describes fundamentals and terminology for a quality management system.

ISO 9001:2000
Specifies requirements for a quality management system and can be used to demonstrate an organization’s capability to provide products that fulfill customer and applicable regulatory requirements and aims to enhance customer satisfaction.

ISO 9004:2000
Provides guidance on improving the performance (effectiveness and efficiency) of an organization and satisfaction of customers and other interested parties.

ISO 19011
Provides guidance on auditing quality and environmental management systems and forms the basis for this ISO 9000 lead auditor training course

2.1 Year 2000 Revisions

The ISO 9000 series of standards are subject to continuous review. This course uses the ISO 9001:2000 standard. The changes in this standard were based on the results of a global survey conducted by ISO Technical Committee 176 in 1997, which suggested to:

• Use simple language and terminology
• Describe business activities using a process model approach
• Address continuous improvement
• Improve compatibility with other standards
• Address customer satisfaction more strongly
• Ease ISO 9000 and ISO 14000 integration

Other suggestions from the survey were to:

• Make standards more business oriented 
• Provide guidance on omitting requirements
• Make suitable for all size organizations
• Remove the manufacturing orientation
• Make suitable for any industry sector
• Facilitate self-assessment of quality system
• Provide easy transition to new standard

Free Online ISO 9001:2000 Training
Keep in mind that QMS auditing relates to checking an organization's activities and processes against a standard, in this case the ISO 9001 standard. So it is important that you have a good grasp of that standard and you can get that by studying it free at "Understanding ISO 9001"

Related ISO Lead Auditor Training Resources:

"Understanding ISO 9001" provides a detailed explanation of each ISO 9001 clause (requirements).

ISO 9001 FAQ provides answers to commonly asked questions about the ISO 9000 family of quality management standards.