ISO 9001 Lead Auditor Training

Exam Exercise 5 - Long Essay Questions

ISO 9001 Lead Auditor Training - Typical long essay type questions are worth 10 marks each. Your response should cover some depth on the subject matter. (Tip: Provide a combination of narrative and bullet points covering around 200-250 words in your response)

1 Describe the responsibilities of a QMS auditor who is a member of a third party QMS audit team.

2 An audit is being planned on an organization that carries out purchasing activities and verification of purchased products. Write an audit checklist of eight key controls that an auditor should cover during an audit of those activities. State the relevant clauses of ISO 9001.

(Hint: For full credit, students should use a process based approach and address at least three different clauses of ISO 9001)

3 Describe the typical levels of QMS documentation. What objective evidence should be looked at to verify that QMS documents are being controlled in conformity with clause 4.2.3 of ISO 9001?    

4 List and explain the agenda items that a third-party QMS audit team leader should cover during the closing meeting with the management of the organization being audited. 

5 a) Clearly explain the steps that an auditee organization may take in responding with corrective actions to nonconformities raised during a third party QMS audit.
5 b) What follow-up options are available to a third-party QMS auditor, to ensure that the auditee organization has effectively carried out the corrective actions?

6 An audit is being planned on a company engaged in warehousing and distribution activities. Items are moved from the receiving area and stored on racks in the warehouse using forklift trucks, until required for shipment. Write an audit checklist of eight key controls that an auditor should cover during an audit of those activities. State the relevant clauses of ISO 9001. 

(Hint: For full credit, use a process based approach and address at least three different clauses of ISO 9001)

7 List and explain the agenda items that a third party QMS audit team leader should cover during the opening meeting with the management of the organization being audited.      

8 An audit is being planned for a company that receives customer’s sales orders for products by telephone, fax, and e-mail. The products are shipped directly to the customer from a warehouse using the company’s own trucks. Write an audit checklist of eight key controls that an auditor should cover during an audit of those activities. State the relevant clauses of ISO 9001.  

(For full credit, students should use a process based approach and address at least three different clauses of ISO 9001)

9 What are the benefits of implementing a QMS that meets the requirements of ISO 9001? Identify and describe three clauses of ISO 9001 that provide opportunities to improve the quality system and overall business performance.

ISO 9001 FAQ provides answers to commonly asked questions about the ISO 9000 family of quality management standards.