ISO 9001 Lead Auditor Training

Exam Exercise 1 - Multiple Choice Questions

ISO 9001 Lead Auditor Training - Typical multiple choice questions worth one mark each. Only circle one answer for each question.

1 Planning for a QMS audit requires:
a. establishing an audit schedule.
b. determining the scope of the audit.
c. considering prior audit results.
d. reviewing quality system documentation.
e. all of the above.

2 The information sought by a QMS auditor during an audit is:
a. Senior management commitment to the quality system
b. A list of nonconformities against the ISO 9001 standard
c. Conformity to specified audit criteria
d. Product shipped met customer requirements
e. All of the above

3 An audit plan is:
a. a facilities layout
b. a description of the activities and arrangements for an audit
c. a checklist of questions to be asked during an audit
d. a) and b)
e. b) and c)

4 The main purpose of the program of scheduled QMS audits is to:
a. resolve the problems in production.
b. reduce in process verification.
c. verify the effective implementation of the quality management system.
d. all of the above.
e. b) and c).

5 The “degree to which a set of inherent characteristics fulfills requirements” is the definition of:
 a. quality assurance.
 b. quality control.
 c. quality.
 d. all of the above.
 e. none of the above.
 
6 The management representative must:
a. perform all tasks relating to the quality management system
b. chair the management review meetings
c. be a member of the organization’s own management
d. b) and c)
e. none of the above.

7 The audit team members should meet frequently to exchange information during the audit in order to:
 a. ensure that all of the audit objectives are met.
 b. ensure that as many nonconformities as possible are found.
 c. evaluate the performance of each member of the team.
 d. all of the above.
 e. none of the above.

8 Internal audits are used to verify that:
 a. products conform to technical specifications.
 b. the quality management system is effectively implemented.
 c. no nonconformities exist in the quality management system.
 d. all of the above.
 e. none of the above.

9 The frequency of third QMS party audits is determined by:
a. the Registrar and auditee
b. the Registrar and customer
c. the client
d. only a) and b)
e. only b) and c)

10 The primary purpose of an opening meeting is to
 a. develop the plan for the audit.
 b. introduce the audit team and confirm arrangements for conducting the audit.
 c. determine what auditor and auditee resources are required to undertake the audit.
 d. all of the above.
 e. none of the above.

11 The evidence of a nonconformity identified during an audit should be
 a. recorded in the auditor’s notes or checklist.
 b. acknowledged by the management of the audited company.
 c. capable of being checked later.
 d. all of the above.
 e. none of the above.

12 The output from management reviews of a QMS based on ISO 9001 should lead to decisions or actions related to:
a. Improvement in the effectiveness of the quality management system
b. Improvement of product related to customer requirements
c. Increased efficiency in use of resources
d. Only a) and c)
e. Only a) and b)

13 The number of auditors assigned to an audit and their related experience and qualifications should be dependent on:
 a. the scope of the audit.
 b. the time available to perform the audit.
 c. the purpose of the audit.
 d. all of the above.
 e. none of the above. 

14 Opportunities to take preventive action may be found by analyzing:
a) Records of internal and external audits
b) Market and service feedback
c) Product nonconformities and returns
d) All of the above
e) Only a) and b)

15 As per ISO 9001 requirements, the purpose of QMS records is to provide objective evidence of:
a) Product conformance
b) Process capability and quality system conformance and effectiveness
c) Conformance with environmental, health and safety requirements
d) All of the above
e) Only a) and b)

ISO 9001 FAQ provides answers to commonly asked questions about the ISO 9000 family of quality management standards.